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Motorcycle Shipping FAQ's

How far in advance do I need to schedule my motorcycle transport?

We at VLP Transport, ask that you attempt to order transportation service at least 10 days prior to your requested pick-up date. By placing your order in advance, we have a greater chance of picking up your vehicle on or as close as possible to your requested date. Traditionally, pick-up of your vehicle will be between 5 and 10 days. If, however, your vehicle is available immediately, we will attempt to work with you on your preferred dates.

How long does it take VLP Transport to shipping a motorcycle?

There are several factors that affect transportation times:
-Pick-up times -The total distance between pick-up and delivery -Uncontrollable factors such as weather conditions, traffic, and truck maintenance -Trip planning -Generally, most coast-to-coast moves take between 10 and 14 days. -Transit times up and down the coasts range from 3 to 10 days. -Inclement weather, traffic, and truck maintenance may lengthen transit time, depending on their severity.

Trip planning and route coordination is determined by current orders. For example, if your motorcycle is the last to load and the first to unload, the transit time will be drastically reduced. If your motorcycle is the first to load and the last to unload, the transportation time will be lengthened.

What forms of payment are accepted?

Cash, cahier check, money orders, visa and master cards will be accepted. No personal checks and no business checks will be accepted. Payment must be arranged prior to pick up.

What happens if I’m not available when the truck comes to deliver the vehicle?

We try to keep each customer well informed during the entire shipping process. It is our policy to call the customer 12 to 24 hours in advance of delivery to establish a more accurate estimated time of arrival and to work out specific directions. We ask that you make yourself as available as possible. In the event you are not able to take possession of your vehicle upon delivery, your vehicle will be placed at a terminal as close to your home as possible. If your motorcycle is placed at a terminal, you, the customer, will be responsible for all terminal and holding costs. Even though a motorcycle is placed at a terminal, it is still possible to provide door delivery at an additional cost. The motorcycle will not be released until all funds are settled with both VLP Transport and the terminal.

Where will my vehicle be picked up and delivered?

Home/Door Service - The vehicle will be picked up as close to your home as possible. In some cases we ask that you meet our truck at a mutually appealing location such as a supermarket or some other large parking lot. This is due to the typically large size of the trucks and the inability to maneuver through many streets, and under low bridges, wires, and branches.

Terminal Service - With Terminal Service your vehicle will either be picked up or dropped off at a terminal. While we try to find a terminal as close to your home as possible, usually within 20 miles, this distance is not guaranteed.

What can I do to reduce my price?

We hope that the higher level of service you will receive from VLP Transport is well worth the cost. With us, you get more for your moving dollar. True, there are other carriers, but can you put a price on peace of mind? In this business, price does not equal value.

Do I need to empty my gas tank?

No. You don't need to empty your gas tank but we do ask that you have it at or below a half tank. Full gas tanks my leak out during transport.

What if I need my motorcycle now?!

Special express services are available at an additional cost. VLP Transport agents stand ready to serve you in your expedited motorcycle transport. Simply call 888-936-7857 and our agent will help you.

How far in advance should I schedule the transport of my vehicle?

We recommend that you do it as fast as possible but you have up to a week to let us know.

Will my motorcycle be insured during transport?

It is very important to understand the coverage policy your transport will include. In most cases insurance is offer by the motorcycle transport company. It is advised that you read your own insurance policy and review the transporters policy carefully. Always make sure you cycle is covered fully.

What should I do to get started?

VLP Transport agents stand ready to serve you in your motorcycle transport. To get started, simply call 888-936-7857 for your custom price quote or to book your order.