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Car Preparations

How many sets of keys do I need to provide the auto transport company?

U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box to the car transport company.

Should I remove my antennas before car transport?

All antennas should all be removed or lowered before vehicle transport.

Should I wash my car before car shipping?

We ask that all customers provide a clean vehicle; this allows the carrier to do a quick and fair evaluation of the vehicle prior to transport. Also, it establishes the standard for condition of delivery after vehicle transport.

What should I do about the alarms on my vehicle?

Be sure to turn off all alarms before moving. If the vehicle requires special instructions to start, please inform the VLP Transport dispatcher. Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off before vehicle transport.

What should be done with the racks on my vehicle?

All racks that are not permanently attached to the car should be removed before car shipping.

What about any damage that my vehicle has before car transport?

VLP Transport will not be responsible for any pre-existing nicks, scratches, chips, cracks, or other imperfections already on the vehicle before auto moving.

How should I prepare my vehicle for the climate?

Customers need to prepare their vehicles for all climates. All fluids must be checked and filled. Any damage caused by Acts of Nature, VLP Transport is not responsible for.

Can I have a spoiler on my car?

Spoilers, fairing, air dams or other low hanging and loose items should be removed. If not removed, VLP Transport is not responsible for any damaged items.

Pickup/Delivery Locations

Make sure the locations for pickup and delivery are truck accessible. This way the trucks can easily move around without damaging other cars that are still left on the trailer.

What should I do to get started?

At VLP Transport we offer immediate price quoting, which gives you an instant price quote when you enter your basic vehicle shipping information. We also have a very helpful and informed staff that will help make your vehicle transport a breeze.

With one click, you are well on your way to a successful vehicle move. If the internet is your thing, we have a convenient phone staff available to get your order set up and answer any auto moving questions that you may have. Simply call 888-936-7857.